FAQ
Frequently Asked Questions
/ FAQ
Most Asked Questions
Got questions? We’ve got answers. Here’s what most people ask
about our services — and if you don’t find what you’re looking for, just reach out!
General Questions
Q: What services does Yellowe offer?
A: We offer a full creative suite: graphic design, branding, digital marketing, web design, web management, and photography & production. Each service is tailored to meet your brand’s unique goals.
Q: Can I hire Yellowe for just one service?
A:Absolutely. Whether you need help with just your brand identity or a full digital revamp, we’re happy to jump in wherever you need us.
Q: Do you work with small businesses?
A:We work with brands of all sizes — from ambitious startups to established players. If you’ve got a vision, we’re here for it.
Q: How long are your turnaround times?
A:It depends on the scope. A logo might take a few days, while a full website or rebrand could take a few weeks. We’ll always give you a clear timeline before you spend.
A: We offer a full creative suite: graphic design, branding, digital marketing, web design, web management, and photography & production. Each service is tailored to meet your brand’s unique goals.
Q: Can I hire Yellowe for just one service?
A:Absolutely. Whether you need help with just your brand identity or a full digital revamp, we’re happy to jump in wherever you need us.
Q: Do you work with small businesses?
A:We work with brands of all sizes — from ambitious startups to established players. If you’ve got a vision, we’re here for it.
Q: How long are your turnaround times?
A:It depends on the scope. A logo might take a few days, while a full website or rebrand could take a few weeks. We’ll always give you a clear timeline before you spend.
Digital Marketing
Q: What’s included in your digital marketing services?
A: Our digital marketing services cover strategy, SEO, social media marketing, paid ads, content creation, and email campaigns. We focus on what will get you seen — and bring results.
Q: Do you manage social media accounts?
A: Yes, we can manage your accounts, create content calendars, post regularly, and run targeted campaigns — all tailored to your brand’s voice and goals.
Q: Will I get reports on how my campaigns are performing?
A: Absolutely. We provide clear, jargon-free reports that show what’s working, what’s improving, and where we can fine-tune for better results.
Q: Do I need to provide content or do you create it?
A: We’re happy to work with what you have, but we also create content from scratch — visuals, copy, video, and ad creatives — all aligned to your brand.
Q: Is digital marketing a good fit for small businesses?
A: Definitely. In fact, small businesses can benefit the most with the right digital strategy — it helps you reach your audience, stay competitive, and grow smart.
A: Our digital marketing services cover strategy, SEO, social media marketing, paid ads, content creation, and email campaigns. We focus on what will get you seen — and bring results.
Q: Do you manage social media accounts?
A: Yes, we can manage your accounts, create content calendars, post regularly, and run targeted campaigns — all tailored to your brand’s voice and goals.
Q: Will I get reports on how my campaigns are performing?
A: Absolutely. We provide clear, jargon-free reports that show what’s working, what’s improving, and where we can fine-tune for better results.
Q: Do I need to provide content or do you create it?
A: We’re happy to work with what you have, but we also create content from scratch — visuals, copy, video, and ad creatives — all aligned to your brand.
Q: Is digital marketing a good fit for small businesses?
A: Definitely. In fact, small businesses can benefit the most with the right digital strategy — it helps you reach your audience, stay competitive, and grow smart.
Web Design & Management
Q: What Is Web Management??
A: Web Management is the behind-the-scenes care your website needs to stay secure, up to date, and working smoothly. It covers everything from updating content and fixing bugs to managing your hosting, domain, email accounts, and backups. Basically, it keeps your site running — so you don’t have to.
Q: Do You Offer Web Hosting & Domain Support?
A: Yes. Through our web management services, we can help with web hosting, domain setup, and email hosting too — so you don’t have to deal with the technical chaos.
Q: Do you offer web design for individuals?
A: Yes! Whether you need an online portfolio, a personal website, or a clean landing page for your services, we design sites that reflect who you are — and work just as good as they look.
A: Web Management is the behind-the-scenes care your website needs to stay secure, up to date, and working smoothly. It covers everything from updating content and fixing bugs to managing your hosting, domain, email accounts, and backups. Basically, it keeps your site running — so you don’t have to.
Q: Do You Offer Web Hosting & Domain Support?
A: Yes. Through our web management services, we can help with web hosting, domain setup, and email hosting too — so you don’t have to deal with the technical chaos.
Q: Do you offer web design for individuals?
A: Yes! Whether you need an online portfolio, a personal website, or a clean landing page for your services, we design sites that reflect who you are — and work just as good as they look.
Design & Branding
Q: What’s the difference between design and branding?
A: Design is how your brand looks — logos, visuals, layouts. Branding goes deeper. It’s about your voice, values, personality, and how your audience connects with you. At Yellowe, we make sure both work hand in hand.
Q: What do your branding services include?
A: We help define your brand identity — from logos and colour palettes to tone of voice, brand guidelines, and strategy. It’s everything you need to build a consistent and memorable presence.
Q: Can you rebrand an existing business?
A: Absolutely. Whether it’s a full rebrand or a visual refresh, we’ll work with you to evolve your identity without losing what makes your brand unique.
Q: Do I need both branding and design?
A: Not always. If you already have a solid brand, we can focus on design work only. But if your brand feels unclear or inconsistent, a strategic foundation can make all your design efforts way more effective.
Q: How involved will I be in the process?
A: Very. Branding is personal, and your input matters. We guide the process but make sure it feels like you every step of the way.
Q: What branding services do you offer for individuals?
A: Whether you’re a personal brand, creative, consultant, or freelancer, we’ve got you. We offer logo design, brand identity systems, and digital assets — plus support with online portfolios or personal websites — to help you show up consistently and confidently wherever your audience finds you.
A: Design is how your brand looks — logos, visuals, layouts. Branding goes deeper. It’s about your voice, values, personality, and how your audience connects with you. At Yellowe, we make sure both work hand in hand.
Q: What do your branding services include?
A: We help define your brand identity — from logos and colour palettes to tone of voice, brand guidelines, and strategy. It’s everything you need to build a consistent and memorable presence.
Q: Can you rebrand an existing business?
A: Absolutely. Whether it’s a full rebrand or a visual refresh, we’ll work with you to evolve your identity without losing what makes your brand unique.
Q: Do I need both branding and design?
A: Not always. If you already have a solid brand, we can focus on design work only. But if your brand feels unclear or inconsistent, a strategic foundation can make all your design efforts way more effective.
Q: How involved will I be in the process?
A: Very. Branding is personal, and your input matters. We guide the process but make sure it feels like you every step of the way.
Q: What branding services do you offer for individuals?
A: Whether you’re a personal brand, creative, consultant, or freelancer, we’ve got you. We offer logo design, brand identity systems, and digital assets — plus support with online portfolios or personal websites — to help you show up consistently and confidently wherever your audience finds you.
Work Arrangements
We keep things flexible to fit your needs. Whether you’re after a one-off project or a long-term creative partner, we’ve got you covered.
Q: Can I work with Yellowe on a per-project basis?
A: Absolutely. If you have a single brief — like a logo, a website, or a campaign — we’re happy to scope it, quote it, and deliver it as a standalone project.
Q: Do you offer retainers for ongoing work?
A: Yes. If you need consistent creative support — like regular design work, web updates, or marketing content — we offer monthly retainers. It keeps things smooth, efficient, and cost-effective.
Q: Is there a contract involved?
A: For clarity and peace of mind, yes. We provide simple, straightforward contracts for all engagements — whether project-based or on retainer — outlining scope, timelines, deliverables, and terms.
Q: Do you accept quick jobs or walk-ins?
A: We do take on smaller jobs when our schedule allows. Reach out with the details, and we’ll let you know what’s possible.
Q: What if my needs change mid-project?
A: We stay flexible. If your scope shifts, we’ll chat, re-quote if necessary, and keep things transparent every step of the way.
Q: Can I work with Yellowe on a per-project basis?
A: Absolutely. If you have a single brief — like a logo, a website, or a campaign — we’re happy to scope it, quote it, and deliver it as a standalone project.
Q: Do you offer retainers for ongoing work?
A: Yes. If you need consistent creative support — like regular design work, web updates, or marketing content — we offer monthly retainers. It keeps things smooth, efficient, and cost-effective.
Q: Is there a contract involved?
A: For clarity and peace of mind, yes. We provide simple, straightforward contracts for all engagements — whether project-based or on retainer — outlining scope, timelines, deliverables, and terms.
Q: Do you accept quick jobs or walk-ins?
A: We do take on smaller jobs when our schedule allows. Reach out with the details, and we’ll let you know what’s possible.
Q: What if my needs change mid-project?
A: We stay flexible. If your scope shifts, we’ll chat, re-quote if necessary, and keep things transparent every step of the way.
Booking A Consultation
Q: How do I book a consultation?
A: You can call us during work hours or leave us a message on WhatsApp, Telegram or Email anytime. Find our contact details here! We promise to get back as soon as we can.
Q: What's The Process Like After I Get In Touch?
A: Simple. We’ll set up a call/meeting to chat about your needs, recommend the best approach, and once you give the green light — we get to work.
A: You can call us during work hours or leave us a message on WhatsApp, Telegram or Email anytime. Find our contact details here! We promise to get back as soon as we can.
Q: What's The Process Like After I Get In Touch?
A: Simple. We’ll set up a call/meeting to chat about your needs, recommend the best approach, and once you give the green light — we get to work.
Is There A Contract Involved?
For smaller jobs, we keep it simple — an invoice with a clear scope of work or list of deliverables will do. For larger projects or long-term engagements, we use a straightforward contract that outlines deliverables, timelines, and terms. Either way, we make sure everyone's on the same page from the start.
Why Should I Choose Yellowe? What Sets You Apart?
We focus on giving you more value for your investment. For example, SEO optimisation is part of every web design project — not a paid extra. When we set up your domain and hosting, free email setup comes standard. We don’t just deliver — we make sure the details that matter are already handled.
What Services Does Yellowe Offer?
Yellowe specializes in branding, web design, digital marketing, and content creation. We craft compelling brand identities, design stunning SEO friendly websites, and develop marketing strategies that drive engagement and conversions. Whether you need a full-scale branding overhaul or targeted social media campaigns, we’ve got you covered. View Our Services page for more details.
Still have questions?
We're Waiting For Your Call!
Got a question, a project in mind, or just want to say something nice? We’re all ears. Whether it’s an enquiry, a compliment, or a creative challenge, drop us a message — we’ll get back to you as quick as we can.